Project Description

This highly interactive two-day workshop is designed develop strategies to communicate and negotiate effectively.  This course consists of theory, practical exercises and a video-recording of the practical exercises that will be emailed to the participant for review and reference.

Key aspects:

  • Understand what you want out of the negotiation;
  • Understand what you can reasonably expect as a negotiated outcome;
  • Determine what you are willing to give up;
  • Understand the pitfalls of failing to recognise the other party’s strengths and weaknesses;
  • Have sufficient skills to overcome objections; and
  • Know how to close the deal.

Upon completion of this two-day workshop and all assessment activities, students may be awarded with a Statement of Attainment for the following Unit of Competency: 

PSPGEN049 Undertake negotiations 

This course is offered in the following methods of delivery:

  • Classroom training (two (2) full days to complete course); and
  • Support distance learning.

The ability to achieve the best possible outcome is not a matter of luck, it requires successful negotiations to get the best result for all parties. Effective negotiation is a crucial activity in any agreement from requesting a pay increase through to securing a multi-million dollar international deal. Negotiate with Influence is a course within the Negotiation program designed for anyone looking to develop their negotiation skills and to learn the strategies to negotiate effectively. It is a practical and highly interactive 3-day course that will teach you the techniques and skills to negotiate and communicate successfully. We will teach you the art of body language and we’ll also provide you with the tools to maximise your opportunities and to increase your confidence of knowing when and how to apply these skills to optimise the outcome for all parties. It will also show how conflicts can be effectively managed by negotiating with stakeholders.

Key aspects:

• Understanding human behaviour and body language;
• Building trust with your negotiating partner
• Higher level language for clear progression
• Influencing language and the use of motivating styles
• The use of negotiation frames
• Bypass resistance and overcome objections
• Strategies to influence negotiations on the unconscious level
• How to predict and use others’ motivational and decision strategies
• Congruent and ethical issues in negotiating
• Manage stakeholder communications
• Manage effective stakeholder engagement
• Identify and address stakeholder interests

Upon completion of this three-day workshop and all assessment activities, students may be awarded with a Statement of Attainment for the following Unit of Competency:
PSPGEN049 Undertake Negotiations
BSBPMG519 Manage Project Stakeholder Engagement

This course is offered in the following methods of delivery:

  • Classroom training (three (3) full days to complete course); and
  • Support distance learning.

This one-day course is designed as an introduction to communication with stakeholders and understanding how to negotiate effectively to get what you want. It will investigate the various stakeholder engagement strategies and how to effectively use them in the workplace through the different negotiation styles and will show how conflicts can be effectively managed by negotiating with stakeholders.

Key aspects:

▪ Understand what you want out of the negotiation;
▪ Understand what you can reasonably expect as a negotiated outcome;
▪ Determine what you are willing to give up;
▪ Understand the pitfalls of failing to recognise the other party’s strengths and weaknesses;
▪ Manage effective stakeholder engagement; and

Upon completion of this one-day workshop, students will be awarded with a Certificate of Completion.

This course is offered in the following methods of delivery:

  • Classroom training (one (1) full day to complete course); and
  • Support distance learning.

This highly interactive three-day workshop is designed to develop strategies to communicate and negotiate effectively with a focus on engaging effectively with stakeholders. It will investigate the various stakeholder engagement strategies and how to effectively use them in the workplace through the different negotiation styles and will show how conflicts can be effectively managed by negotiating with stakeholders. This course consists of theory, practical exercises and a video-recording of the practical exercises that will be emailed to the participant for review and reference. As a consequence, a much smaller class of maximum 10 people will allow all students to be recorded for their practical exercise.

Key aspects:

▪ Understand what you want out of the negotiation;
▪ Understand what you can reasonably expect as a negotiated outcome;
▪ Determine what you are willing to give up;
▪ Understand the pitfalls of failing to recognise the other party’s strengths and weaknesses;
▪ Have sufficient skills to overcome objections;
▪ Know how to close the deal;
▪ Identify and address stakeholder interests;
▪ Manage effective stakeholder engagement; and
▪ Manage stakeholder communications.

Upon completion of this three-day workshop and all assessment activities, students may be awarded with a Statement of Attainment for the following Unit of Competency:

▪ Undertake negotiations (PSPGEN049); and
▪ Manage Project Stakeholder Engagement (BSBPMG519).

This course is offered in the following methods of delivery:

  • Classroom training (thee (3) full day to complete course); and
  • Support distance learning.

This intensive hands-on workshop contains a range of valuable information and practical tips aimed at enhancing the content and presentation of your written work.

The workshop will cover some of the fundamentals of effective business writing, including:

  • tips for successful business writing;
  • the importance of proper sentence structure;
  • a review of punctuation including the correct use of commas and apostrophes;
  • the fundamentals of business correspondence with a focus on presentation and layout of letters and memos; and
  • common pitfalls and mistakes.

This course is offered in the following methods of delivery:

  • Classroom training (one (1) full day to complete course); and
  • Support distance learning.

Everyone has the capacity for giving useful feedback and some people use it to more effectively than others. This practical workshop will teach you to recognise the characteristics of effective and ineffective feedback, and understand the impact different communication styles have on the giving and receiving of feedback. You will learn a simple and powerful model for delivering balanced feedback, especially in challenging feedback situations.  The use of case studies and role-plays in the workshop will provide a platform from which you can recognise and critique effective and less effective approaches to giving and receiving feedback.

This course is offered in the following methods of delivery:

  • Classroom training (one (1) full day to complete course); and
  • Support distance learning.

This practical and interactive workshop will teach the skills to balance tasks and priorities effectively and to achieve more with good time management.  Time management can be applied to projects, your work activities, and to your personal life.  Learn how to work smarter and not harder to achieve your objectives.

This course is offered in the following methods of delivery:

  • Classroom training (one (1) full day to complete course);
  • Support distance learning; and
  • Online learning (yet to be released).

This practical workshop will assist you to develop and apply a risk management plan.   Using a methodology based on AS/NZS 4360 Risk Management and your organisation’s risk guidelines, you will learn to identify, assess, evaluate, and treat risks from your working environment. This program can be tailored to suit specific projects, procurement processes, OH&S and many other common workplace activities.

This course is offered in the following methods of delivery:

  • Classroom training (one (1) full day to complete course);
  • Support distance learning; and
  • Online learning (yet to be released).

Interested in another type of training? Express your interest here